Vcall Technical Support

Technical Support for webcasts, webinars, and web events
North America: +1.888.523.2450     International + 1.410.568.3614

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"Since first using Vcall, we have been impressed by the range of services offered. Vcall makes it easy and convenient for all our web conferencing needs. We host five to six calls per month and receive exceptional attention and technical support. The Vcall staff continually demonstrates that they understand the importance of good customer relations."

Christine Raukar
Director of Marketing
Baker & McKenzie
Home » Support » System Requirements

Vcall System Requirements

Vcall Web Conferencing is a 100% web-based interactive web conferencing application optimized for large web events where a premium is placed on a reliable, easy-to-use solution. The technology's architecture is designed with these goals in mind:

Maximum ease of use for presenters and participants without compromising ability for a full suite of features
Compatibility with a wide range of firewall, proxy, and cache server configurations
Reliable and scalable architecture to serve large audiences

Vcall Webinar Requirements

Participant Requirements

Operating System: Windows 2000 to present, Macintosh OSX, Linux Redhat
Browser: Internet Explorer (IE) 5.5+, Firefox 2.0+, Opera 9.0+, Mozilla 1.71+
Other: Events with streaming audio or video require Macromedia Flash 8.0+
Hardware: 56Kbps Internet access. Speakers or headphones and cable modem, DSL, ISDN, or equivalent broadband needed to receive audio/video streaming (128K minimum).

*Opera browser will not allow access to the Question and Answer feature of the conosle.

Presenter Requirements

Operating System: Windows 98 to present, Linux Redhat
Browser: Java enabled IE* 5.5+, Firefox* 2.0+, Opera* 9.0+, Mozilla* 1.71+
Other:Events with streaming audio or video require Macromedia Flash 8.0+; Java 1.5.0+ version
Hardware:56Kbps Internet access. Headset with microphone AND cable modem, DSL, ISDN, or equivalent broadband needed for audio/video streaming or AppCast (128K minimum).

*AppCast Users- please refer to the Microsoft system patch document affecting ActiveX and Java viewers

Recommended Requirements

Operating System: Windows 2000, XP, or Vista, Macintosh OSX
Browser: Internet Explorer (IE) 6 SP 1 with JavaScript and cookies enabled
Memory: 128 MB of Ram
Screen Resolution: 1024 x 768 or higher
Sound Card: 16-bit sound card and speakers
Processor: 500 MHz Intel Pentium III processor or faster
Other:Events with streaming audio or video require Macromedia Flash 8.0+
Hardware:56Kbps Internet access. Note: Internet access is not required for many On-Demand Pro CD's.

Minimum Requirements

Operating System: Windows 2000, XP, or Vista, Macintosh OSX
Browser: Internet Explorer (IE) 5.5, Mozillla Firefox, Safari
Memory: 64 MB of Ram
Screen Resolution: 800 x 600 or higher
Sound Card: 16-bit sound card and speakers
Processor: 266 MHz Intel Pentium III processor or faster
Other:Events with streaming audio or video require Macromedia Flash 8.0+
Hardware:28.8Kbps Internet access. Note: Internet access is not required for many On-Demand Pro CD's.

Shortcuts

To install the free Macromedia Flash Player, go to:
http://www.macromedia.com/software/flashplayer/

 
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